Answer the following statements true (T) or false (F)
1. Self-awareness is the most essential trait of emotional intelligence.
2. As an emotional intelligence trait, social awareness refers to the ability to communicate clearly, disarm conflicts, and build strong personal bonds.
3. Organizational behavior is an interdisciplinary field dedicated to better understanding and management of people at work.
4. Lifelong behavior patterns are dictated by values that are fairly well set by the time people are in their early teens.
1. TRUE
Self-awareness is the most essential trait of EI. This is the ability to read your own emotions and gauge your moods accurately, so you know how you're affecting others.
2. FALSE
In EI, relationship management is the ability to communicate clearly and convincingly, disarm conflicts, and build strong personal bonds.
3. TRUE
The informal aspects of an organization are the focus of the interdisciplinary field known as organizational behavior (OB), which is dedicated to better understanding and management of people at work.
4. TRUE
Values are abstract ideals that guide one's thinking and behavior across all situations. Lifelong behavior patterns are dictated by values that are fairly well set by the time people are in their early teens. After that, however, one's values can be reshaped by significant life-altering events.
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a. geographic classification b. functional classification c. product classification d. interdivisional classification
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Indicate whether the statement is true or false
Which of the following statements about speaking skills is most accurate?
A) Speaking skills are not necessary for entry-level workers. B) Recruiters rank speaking skills as an important "soft skill" desired in employees. C) Effective speaking skills are not important for a successful career. D) Speaking skills are important only when communicating face-to-face with others.
Managers who believe _________ think that workers will be intrinsically motivated if given the chance to take pride in their work and achievements.
a. Theory Y b. Theory X c. The Power of Nice d. in resonance