When Canon Cameras was losing market share in the United States to Minolta, Canon decided that its distributor, Bell & Howell, was not giving adequate support. Canon sent Tatehiro Tsuruta to the United States to look into the problem

On entering a camera store, he would act just like a customer. He would note how the cameras were displayed and how the clerks served customers. Canon utilized ________, ________ observation in a ________ setting.
A) unstructured; disguised; contrived
B) unstructured; disguised; natural
C) structured; undisguised; natural
D) structured; undisguised; contrived


B

Business

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Answer the following statement true (T) or false (F)

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a. police departments b. the U.S. Senate c. U.N. treaties d. executive (Presidential) charters e. none of the other choices are correct

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Business