A nurse is caring for a patient who does not speak English well. The most appropriate action for the nurse to take is to:
A. address the patient by his or her first name.
B. use slang terms found in the patient's language.
C. attempt to interpret nonverbal gestures and mannerisms that may differ.
D. ask the patient preferred manner of address.
D
When assessing literacy and English language capabilities of patients, identify spoken and written languages, preferred languages when speaking and reading, preferred communication and manner of address, and need and preference for an interpreter.
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