Ryan, a male college student who is white, and Dolores, a female dentist who is Latina, are both from the U.S. That means they share the same cultural values because the boundary of a culture is equal to the boundary of a nation

Indicate whether the statement is true or false.


F___

Communication & Mass Media

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ethnocentric

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

It is important to study how nonverbal communication variables affect small group discussion because

A. people in groups spend more time communicating nonverbally than they do verbally. B. nonverbal messages are ambiguous. C. nonverbal cues are similar in all cultures D. nonverbal cues may be taken out of context when interpreting them.

Communication & Mass Media

According to Goleman, the two “arts” crucial to conflict management are listening and

A. hearing B. writing C. empathizing D. speaking

Communication & Mass Media

Ventilation is inappropriate for problem-solving groups, especially if the group hasn’t met before

A. True B. False

Communication & Mass Media