_____ gives customers the feeling their concerns are being addressed and at the same time gives employees the feeling their expertise matters to management.
A. Management-employee synergy
B. Organizational entropy
C. Managerial reciprocity
D. Empowerment
E. Delegation
Answer: D
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Which of the following is the best advice regarding nonverbal messages during your presentation?
A) Stay behind the podium for the most confident, professional look. B) Try to look serious the entire time to maintain your credibility. C) Don't worry about your appearance because your words are what really matter. D) Be enthusiastic and let your body show it.
The rule of reason test, under the Sherman Antitrust Act:
a. considers the makeup of a relevant industry. b. does not consider the defendant's position in that industry. c. considers the defendant's need for the financial gain from the restraint of trade. d. does not consider competitor's ability to respond to the challenged practice of restraint of trade.
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Indicate whether the statement is true or false
Failure to give ______ means that a defendant's statements or confession cannot be used as evidence against that individual
A) the Miranda warnings B) the Sarbanes-Oxley warnings C) the Fourth Amendment warnings D) the Fifth Amendment warnings