Examples of firms that have built a culture around product quality are
A. Four Seasons and Southwest Airlines
B. Lexus and Hewlett-Packard
C. Cirque du Soleil and 3M
D. Northern Telecom and Walmart
Answer: B
You might also like to view...
Inventory is more liquid than accounts receivable because receivables must be collected and some customers may not be willing to pay, while inventory need only be sold in a retail store
a. True b. False Indicate whether the statement is true or false
Which of the following techniques involves assigning production tasks in such a way that the time required to complete them is approximately equal across workstations?
A. the cost optimization method B. the relationship rating method C. the line balancing method D. the factor rating method
You know that you are on the way to peak performance when you
A) are beginning to feel some fatigue from the task. B) receive the coaching that you need to perform well. C) engage in multitasking. D) totally focus on what you are doing.
Wytex, Inc, a U.S. firm, and Findora Commercial, a Nigerian firm, are parties to a contract that specifies that the official language of the contract is English. This is
a. a choice-of-forum clause. b. a choice-of-language clause. c. a choice-of-law clause. d. an arbitration clause.