Match each item with a statement below.

Question

A. Pharmacy quality systems that are arranged as a series of processes that begin at one end of the prescription dispensing area and move to the other end
B. An injury related to medical management, in contrast to complications of disease
C. A healthcare facility that services patients who are not in a hospital, nursing home, or otherwise institutionalized
D. A common set of patterns or forms which experience has taught us to expect
E. A Latin abbreviation for "four times a day"
F. Wrong drug, wrong strength of drug, or wrong directions
G. Techniques used in the pharmacy profession as a way of stopping or catching mistakes before they reach a patient
H. The failure of a planned action to be completed as intended or the use of a wrong plan to achieve an aim
I. The originalname given to the systematic process of management and quality improvement by Deming
J. A unit of measure often used in medicine; approximately equivalent to one milliliter

Answer 1

A. workflow
B. adverse event
C. ambulatory
D. paradigm
E. QID
F. mechanical error
G. best practice
H. medical error
I. TQM
J. cc