Choose the situation in which humor might be an effective method to communicate with an upset or angry person
1. A mother bringing her daughter to the emergency department is upset about the wait time to be seen.
2. A nurse angrily calls the lab complaining that the client?s morning labs have not been drawn.
3. A pharmacist complains about discrepancies on the narcotic record for the third week in a row.
4. The mother of a child with a white count of 3000 cells/mcL is upset when a nurse enters with no mask.
2
Explanation: 1. While morning labs are certainly important, this situation has the least potential to be a
dangerous situation. The others are more serious in nature and humor is certainly
inappropriate.
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While working on an orthopedic unit of an acute care facility, the nurse's level of suspicion regarding substance dependency would be heightened if a peer made which of the following comments?
1. "Why don't you go to lunch and I'll give your client something for pain." 2. "I went out with my friends last night and got so drunk on two drinks." 3. "I think Mr. Mathews in room 212 is a drug abuser, because he's always asking for something for pain." 4. "I have a urinary tract infection, and I've had to go to the bathroom every 20 minutes."
A nurse is explaining the use of sleep hygiene to a patient experiencing insomnia. Which of the following statements accurately describe recommended guidelines for the use of this technique? Select all that apply
A) drink an alcoholic drink before bedtime B) take frequent naps during the day C) eat a light meal before bedtime D) sleep in a warm, dark room E) take a warm bath before bedtime F) eliminate the use of a clock in the bedroom
To assess the sociocultural aspects of the family of an adolescent in an ambulatory clinic, about what should the nurse ask?
A) Mother's occupation B) Mother's attitude toward citizenship C) Adolescent's education level D) Family structure
The nurse hears a health care provider say to the charge nurse that a certain nurse cannot care for patients because the nurse is stupid and won't follow orders
The health care provider also writes in the patient's medical records that the same nurse, by name, is not to care for any of the patients because of incompetence. Which torts has the health care provider committed? (Select all that apply.) a. Libel b. Slander c. Assault d. Battery e. Invasion of privacy