When Courtney, a front-line manager, asked her subordinate, Jordan, to invite a client to a function, Jordan forgot. When the company president asked Courtney why the client was not there, Courtney explained why. In this scenario, who holds responsibility for the error?
A. Courtney is not responsible for Jordan's failures, and she can now move on to other responsibilities.
B. Neither Courtney nor Jordan, but the president is responsible for hiring Courtney.
C. Courtney holds responsibility for not evaluating Jordan's actions soon enough.
D. Jordan solely is responsible for his failures.
E. Courtney is ultimately responsible because she is the manager.
Answer: E
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