You spend the most communication time speaking
Indicate whether the statement is true or false
False
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Each of us wants to be viewed positively. This is known as maintaining _______
a. negative face b. positive face c. politeness d. self-enhancement
Serena made sure that each idea in her outline could stand on its own and was contained in
separate sentences. For example, "In order to be eligible for the study abroad program, you must meet certain criteria" and "All applications must include a letter of recommendation" were separate points. What is this quality of being separate called? A) organization B) subordination C) coordination D) discreteness
The perception process has ______ steps.
Fill in the blank(s) with the appropriate word(s).
Which of the following is a guideline for making a public-relations speech?
A) State that the audience should remain neutral until they hear what a speaker has to say. B) Acknowledge that the company is doing nothing about any problems or objections. C) Emphasize the negative aspects of a policy or program, then spin it as if they are all positives. D) Impress that the company or organization has carefully worked through potential pitfalls and drawbacks.