Which of the following is an approach for service companies with capacity constraints to maximize revenue from its service operations, while at the same time providing a desired level of service to the right customer at the right time and at the right price?

a. yield management
b. cost management
c. sales management
d. service management


a. yield management

Business

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On January 1, 2016, A-Best Company's balance in retained earnings was $80,000 . At the end of the year, December 31, 2016, the balance in retained earnings was $94,000 . During 2016, the company earned net income of $40,000 . How much were dividends?

a. $16,000 b. $24,000 c. $26,000 d. $64,000

Business

The first stage in the budgeting process is the preparation of a sales budget

Indicate whether the statement is true or false

Business

In a joint costing process, which of the following would not be considered a sunk cost?

a. direct material cost b. direct labor cost c. joint cost d. costs incurred to further refine a product created by the process

Business

Operating leverage measures:

A) how sensitive profit is to a change in fixed costs. B) how sensitive profit is to a change in sales volume. C) how sensitive profit is to a change in sales price per unit. D) how sensitive profit is to a change in tax rates.

Business