Professional nurses can develop communication skills to help them be effective leaders in many ways. Which of the following actions would be most important to improve communication skills?
A. Reading professional journals regularly
B. Achieving national certification in one's specialty area
C. Attending a professional conference or lecture on the impact of managed care
D. Serving on a Patient Care or Nursing In-itiative Committee
ANS: D
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A Incorrect because reading journals will not necessarily increase one's communication skills.
B Incorrect because being certified does not correlate with improved communication skills.
C Incorrect because going to conferences and classes does not necessarily improve one's communication skills.
D Correct because serving on a taskforce or committree will increase one's ability to communicate.
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