What are Lewin's steps of change?
1. Instruct, manage, and reward
2. Chaos, change, and control
3. Trust, autonomy, and initiative
4. Unfreezing, moving, and refreezing
Correct Answer: 4
Lewin's three basic steps or stages are unfreezing, moving, and refreezing. Lewin based his theory on the concept that within the physical sciences change is a result of forces within a field or environment (driving and restraining forces). It is the job of the change agent to reduce the restraining forces or increase the driving forces. Instruct, manage, and reward are elements that a change agent may use to reach desired behaviors, these elements are not in Lewin's theory of change. Chaos, change, and control are not elements of Lewin's theory. Trust, autonomy, and initiative are skills needed by change agents but are not elements of Lewin's theory.
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