The workers of XYZ Inc were frustrated with management's lack of interest in worker safety and so they stopped production

The public relations department played a crucial role in diffusing the situation by listening to the workers and coming up with solutions, which management decided to implement. What skill did the PR department possess?
a) Problem-solving ability
b) Business competence
c) Planning expertise
d) Research ability


a

Communication & Mass Media

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The first approach people took in developing a theory of leadership was the __________

approach. a. style b. competencies c. functions d. contingency e. trait

Communication & Mass Media

Carmen has previous experience in public speaking, tends to have very littlespeaking apprehension, and a lower heart rate when speaking.What is Carmen's style of communication apprehension?

a. average b. insensitive c. inflexible d. confrontational

Communication & Mass Media

You should avoid stating decisive positions in speeches that listeners might not accept

Indicate whether the statement is true or false

Communication & Mass Media

To increase the perceived value of movies on a premium cable service, the most important consideration is gaining

a. Unedited theatrical master prints b. Early exhibition windows c. Licenses for rotation scheduling d. Promotion for conveniences scheduling e. Complementary time slots

Communication & Mass Media