Antonio owns a small auto body shop. He is concerned with apathy among his employees and decides to add some extrinsic motivators in hopes of increasing performance. Which of the following is NOT an extrinsic motivator Antonio may try?

A) increased pay for specific work
B) promotional opportunities within the company
C) an "employee of the month" program
D) offering work employees may find more satisfying
E) public praise of good performance in front of coworkers


D
Explanation: D) Extrinsic motivators include such things as pay, promotion, and verbal praise. These are all within a manager's control. Intrinsic motivators are not. They are internal to the individual employee and include a person's interest in his/her job and the value the person feels in the work being accomplished.

Business

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