Which strategy would promote time management for the nurse manager while interacting with a drop-in visitor?
1. Set office hours to eliminate drop-in visits.
2. Keep the office door closed.
3. Hold meetings in the nurse manager?s office.
4. Stand up to greet the visitor and remain standing.
4
Explanation: 1. In order to direct the drop-in visit, the nurse manager should stand up and remain standing
throughout the encounter. The gesture is gracious yet obvious enough to encourage a short
visit. Setting office hours is incorrect because office hours should be established to decrease
drop-in visits, but the intent is not to totally eliminate all drop-in visits. Keeping the door
closed is incorrect because a block of time when the door is open for accessibility and
availability is needed. Holding meetings in the office is incorrect because it is easier to leave
someone?s office than to remove an individual from one.
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