Explain the three requirements of effectively managing group decision making.
What will be an ideal response?
Effectively managing group decision making has three major requirements: (1) an appropriate leadership style, (2) the constructive use of disagreement and conflict, and (3) the enhancement of creativity. The leader of a decision-making group should avoid dominating the discussion or allowing another individual to dominate. Less vocal group members should be encouraged to air their opinions and suggestions, and all members should be asked for dissenting viewpoints. The most constructive type of conflict is cognitive conflict, or differences in perspectives or judgments about issues. In contrast, affective conflict is emotional and directed at other people. Affective conflict is likely to be destructive to the group because it can lead to anger, bitterness, goal displacement, and lower-quality decisions. Cognitive conflict can air legitimate differences of opinion and develop better ideas and problem solutions. Encouraging creativity among group members involves brainstorming, avoiding criticism, exhausting ideas, and combining ideas.
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