Which of the following statements shows the use of empathy in communicating with an older person?
a. "It must be difficult for you to care for your wife and father"
b. "I know how you feel. My grandmother lived with us while I was growing up"
c. "Growing old is not easy for anyone, especially with the added burden of caring for your wife and father"
d. "I have visited with families who have spouses, parents, and grandparents with many more health problems than your wife and father"
A
Response A focuses on the older person and his problem. Response B does not address the unique difficulties of the older person but instead states that others have the same experience. Responses C and D also minimize the unique experience of the older person.
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