The daughter of a patient tells the nurse that her mother was sitting at the kitchen table and then went totally limp and was disoriented. Currently, the daughter is pacing in the emergency room cubicle and continues to try to arouse her mother
Which of the following should the nurse do? 1. Explain to the daughter that her mother is in the best place to figure out what has happened to cause her to become disoriented.
2. Ask the daughter to have a seat in the waiting room until the doctor has finished examining her mother.
3. Encourage the daughter to return home to wait for information.
4. Tell the daughter that being obviously stressed out will not help her mother.
Explain to the daughter that her mother is in the best place to figure out what has happened to cause her to become disoriented.
Rationale: The daughter is reacting to the sudden change in her mother's health status. The daughter's reaction to the event is creating a crisis. The nurse needs to explain to the daughter that the mother is in the best possible place to determine the cause for the change in her health status. The nurse should not ask the daughter to leave her mother by going to the waiting room or returning home. The nurse should also not threaten the daughter by stating that being stressed out will not help her mother.
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