Sympathy messages ________
A) must only be sent to people with whom you have a close relationship
B) should never be sent in printed cards
C) should not be sent until an appropriate amount of time has passed after you hear about the situation
D) are more meaningful when handwritten
E) will not be appreciated by business acquaintances
Answer: D
Explanation: D) Even when you do not have a close personal relationship with coworkers or business acquaintances, they will appreciate your expressions of sympathy when they have experienced a loss. Just like thank-you notes, sympathy messages are more meaningful when handwritten and sent shortly after you hear about the situation.
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Which of the following is an example of a complementary service?
A) Big department stores usually hire extra staff to handle the rush during the holiday season. B) The Caesar Park Hotel generally caters to business customers during the week, but has now decided to promote minivacation weekends for non-business customers as well. C) More paramedics are on hand to assist physicians during times when emergency admissions are highest. D) AXA Bank set up automated teller machines so that its customers could avoid standing in line. E) Chesterton College hires part-time teachers when enrollment goes up.
________ means that managers and employees understand the changing needs and wants of customers and align management and operating practices accordingly.
What will be an ideal response?
Why is an American call option rarely exercised early, and thus priced similar to European options?
A) Early exercise requires purchasing the stock B) Most option sellers cannot deliver the stock C) Option prices usually exceed intrinsic values D) Short sellers disrupt delivery
For any continuous random variable, the probability that the random variable takes on exactly a specific value is
a. 1.00 b. 0.50 c. any value between 0 to 1 d. almost zero