________ is the use of techniques, activities, and processes to guarantee that a certain good or service meets a specified standard
A) Inventory control
B) Supply line control
C) Quality control
D) Management control
E) Enterprise resource planning
C
Explanation: C) Quality control is the use of techniques, activities, and processes to guarantee that a certain good or service meets a specified level of quality. Companies implement total quality management procedures and even pursue recognition for their quality control process from the ISO. Quality control must be made a priority by companies to remain competitive.
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The ________ asks what information is needed and how it can best be obtained
A) management decision problem B) theoretical decision problem C) hypothetical decision problem D) research context problem E) marketing research problem
In high context collectivist cultures members are more likely to be concerned with saving __________ in their interpersonal communication and negotiations
a. Self face b. Other face c. Private face d. Public face
A company may prefer to use residual income over return on investment for performance evaluation because ________
A) residual income is a ratio but return on investment is an absolute figure B) residual income is more likely to lead to goal congruence than return on investment is C) residual income is easier to calculate than return on investment D) residual income considers three elements but return on investment considers only two elements
The Toxic Substances and Control Act applies only to chemical substances manufactured in the U.S., not to imported chemicals
a. True b. False Indicate whether the statement is true or false