What are costs that make customers reluctant to switch to another product or service?
A. Loyalty rewards
B. Support activities
C. Switching costs
D. Value chain activities
Answer: C
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Strategic systems planning is important because the plan
a. provides authorization control for the Systems Development Life Cycle b. will eliminate any crisis component in systems development c. provides a static goal to be attained within a five-year period d. all of the above
A certificate of deposit is:
A. an instrument in which the maker makes an unconditional promise to pay a fixed amount of money with interest to the payee on demand. B. an instrument in which the maker makes an unconditional promise to pay a fixed amount of money without interest to the payee at the specified future time. C. the most widely used form of commercial paper that is a draft payable on demand and drawn on a bank. D. an instrument containing an acknowledgment by a bank that it has received a deposit of money and a promise to repay the sum of money.
________ is a type of construct validity that assesses the extent to which a measure does not correlate with other constructs from which it is supposed to differ
A) Convergent validity B) Discriminant validity C) Nomological validity D) Concurrent validity
A _____ occurs when the subsidiary’s stock is distributed to the combinor’s shareholders as a dividend.
a. spin-off b. split-off c. split-up d. sell-off