When Devin asks if you like his new outfit and you, realizing Devin is seeking a positive affirmation on his change of style, reply with, "Yeah! It looks great!" you are exemplifying which type of listening?
a. surface
b. judgmental
c. objective
d. depth
d
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Ludwig von Bertalanffy
A) The second principle of thermodynamics B) The Social Psychology of Organizations C) The Management of Innovation D) General System Theory E) The Fifth Discipline F) Developing Organizations: Diagnosis and Action G) The Social Psychology of Organizing H) The four "promises" of systems theory
Whereas an example refers to a specific case or instance, illustrations are longer, extended examples
True False
You should balance the sequence of discussion topics in an agenda by putting important and difficult items at the very beginning of the meeting
True False
Which of the following statements is true about the serpentine model?
A) This model is similar to the standard one-way message transmission model of communication. B) The model directs one's attention to the "back and forthness" of social interaction. C) This model fails to capture the repetitive patterns that either benefit or pollute the social environment. D) The model fails to analyze a conversation to map out its history.