M & E sold a lathe "AS IS" to Brenna. M & E has disclaimed:
a. strict liability.
b. liability for negligence.
c. all implied warranties.
d. all of the above.
c
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Kim, a customer service manager, tracks monthly complaints and has been trying over the past six months to reduce complaints to less than 0.2 percent through additional training for her staff. She is engaged in
A. organizing. B. controlling. C. measuring. D. leading. E. planning.
Solve the equation: 
A. 4 B. 5.5 C. 12 D. 8.25
A product consists of four parts. The reliabilities of these parts are 0.96, 0.86, 0.74, and 0.44. Calculate and indicate product reliability.
A. 26.9% B. 34.3% C. 23.2% D. 63.0%
______ identifies the knowledge, skills, and abilities needed to perform a particular job in the organization.
A. Employee development B. Competency model C. Onboarding D. Remediation