Because Rich tended to say "umm" or "you know" between points, he wrote _________ on his
speaking outline to remind himself to stop and collect his thoughts.
A. eye contact
B. pause
C. vocal variety
D. volume
B
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Cultures which tolerate ambiguity well and have flexible rules as the norm are
a. Uncertainty-accepting cultures b. Uncertainty-rejecting cultures c. Uncertain cultures d. None of the options available
One of the positive things about conflict is
A) there is a clear winner. B) it forces individuals to examine a problem. C) there is a clear loser. D) you can close yourself off from the other individual.
In 1990, the Secretary of Labor created a commission to determine the skills that people need to succeed in the workplace which still stand true today. What were the basic skills it highlighted?
a. listening and empathy b. listening, determination, and hard work c. reading, writing, math, speaking, and listening d. listening and nonverbal communication
Robby is giving a speech at an oil and gas convention. While giving the speech, he is standing on the stage which is 12 - 25 feet away from the audience. What type of distance is this?
A) Intimate distance B) Social distance C) public distance