Darius was giving a presentation to his team about the details of a new project. While presenting, Darius maintained eye contact with each member for three seconds, spoke enthusiastically, and used appropriate enunciation. What element of a credible speaker did Darius display?
a. Dynamism
b. Competence
c. Trustworthiness
d. Persuasion
A
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Distinguish figures and tropes Tropes are different than figures because __________.
A. tropes use different or novel definitions of words while figures use different or novel ordering of words B. figures create wonderful mental images while tropes deal with concrete meanings C. figures are concerned with numerical values while tropes deal with language D. tropes and figures are the same thing E. none of these choices
Researchers have estimated that __________ of the typical employee's workday is spent communicating and __________ of this time is spent listening
a. 25%; 25% b. 50%; 25% c. 50%; 45% d. 45%; 30%
A trainer should analyze organizational/trainee needs
a. only during the needs analysis. b. at every point in the needs-centered training model. c. before presenting the training. d. when developing the participant's guide.
Kerri is upset about the bad grade she recently received on a test, and to show his sympathy, her friend Shawn pats her on the back. Shawn's action falls into the category of:
a. kinesics. b. oculesics. c. proxemics. d. haptics.