Creative Toys wants to know what can affect worker productivity, turnover, absenteeism, and job satisfaction. The company would like to find ways to make workers increase their daily production rate of toys. Managers at the toy company also would like to decrease turnover, or workers quitting or leaving for other positions. Lastly, many workers are constantly absent due to calling out sick. Using the contingency approach to defining performance, what can management do to address these issues?
What will be an ideal response?
The contingency approach is to do what the situation requires, rather than applying a one-size-fits-all approach and simply doing what has always been done, or only following your personal preferences. Fit behavior, policies, or practice to the situation. Learning and performance goals have their place, and setting SMART goals can give you a significant advantage over your competitors. However, you can be more effective still if you define performance goals in ways that match the situation-not all performance can or should be measured in dollars and cents. Table 6.3 illustrates how some situations are best suited for behavioral goals, while others are best suited for objective goals, and still others for task or project goals. Goals and their associated consequences can powerfully affect performance, both positively and negatively.
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Dodgers Company's beginning and ending total assets in the year 2019 were $19,700,000 and $22,300,000, respectively. Its asset turnover ratio for the year was calculated to be 1.9 times. Calculate the amount of net sales for the year 2019.
A) $25,940,000 B) $43,300,000 C) $39,900,000 D) $57,500,000
_____ is a response to buyer objections in which the salesperson answers the objection during the sales presentation before the buyer has a chance to ask it.
A. Forestalling B. Priming C. The translation technique D. The reinforcement technique E. The compensation technique
If goods are sold and delivered to buyer with an option to return them, the risk is on the buyer until they are returned
a. True b. False Indicate whether the statement is true or false
At the beginning of 2017, Delicious Drinks, Inc has the following account balances
Accounts Receivable $44,000 (debit balance) Allowance for Bad Debts $6,000 (credit balance) Bad Debts Expense $0 During the year, credit sales amounted to $800,000. Cash collected on credit sales amounted to $760,000, and $18,000 has been written off. At the end of the year, the company adjusted for bad debts expense using the percent-of-sales method and applied a rate, based on past history, of 3.5%. The ending balance of Accounts Receivable is ________. A) $44,000 B) $66,000 C) $56,140 D) $18,000