Compare and contrast push and pull strategies.  Which strategy would be most appropriate for a new cat food product offered by Purina, which already has several cat food products on the market?

What will be an ideal response?


A push strategy is when manufacturers use aggressive personal selling and trade advertising to convince a wholesaler or a retailer to carry and sell their merchandise. The wholesaler, in turn, must push the merchandise forward by persuading the retailer to handle the goods. The retailer then uses advertising, displays, and so on to convince the consumer to buy the pushed products.

A pull strategy stimulates consumer demand to obtain product distribution. In this case, the manufacturer focuses its promotional efforts on final consumers, usually with mass media. As consumers demand the product, the retailer orders the merchandise from the wholesaler. As the wholesaler is confronted with rising demand, it places orders for the merchandise from the manufacturer. Stimulating final consumer demand pulls the product through the distribution channel. Consumer advertising, cents-off campaigns, and couponing are part of a pull strategy.

Rarely does a company use a pull or a push strategy exclusively.  Instead, the mix will emphasize one of these strategies.  Purina will use a push strategy to gain distribution for the new product, but it will not be as difficult compared to a company that already doesn't have distribution for similar products or have the brand equity Purina has.  Purina will use a pull strategy to generate demand among cat owners so that they come to the store to purchase the brand, and if it is not there, this demand will pull the product down the channel.

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