According to Ogden and Richard's triangle of meaning, an interpreter is the sender—NOT the
receiver—of a message.
Indicate whether the statement is true or false
FALSE
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In Chapter 5, Ekman and Friesen (1975) are cited regarding their work on affect displays
These authors claim that we use facial expressions to exhibit six primary emotions. Name these six emotions and give an example of how you used one of them today. What will be an ideal response?
According to the text, what is the most important skill in business according to numerous industry surveys?
a. computer applications b. actuarial expertise c. interpersonal, group and presentation communication skills d. who you know, not what you know
Dramatic stories can be used effectively as an organizational
pattern for a presentation. Indicate whether the statement is true or false
Faking eye contact by looking between heads or just above the heads of people in the back row helps to reduce nervousness.
Answer the following statement true (T) or false (F)