Sarah liked Denver ever since they were classmates in college. Soon after college, she started developing romantic feelings for Denver, but he never reciprocated. Sarah used to wonder why Denver never returned her calls or asked her out on a date. When she found out that Denver was dating Mary, it deeply upset her. Since then, Sarah has been avoiding Denver and does not wish to be his friend. In this scenario, Sarah and Denver have a(n) ________.

A. affective conflict
B. goal conflict
C. cognitive conflict
D. value conflict


Answer: A

Communication & Mass Media

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Ethan excelled as an assistant at his company. When he was promoted, he had difficulty keeping up with the increased workload, and his performance began to suffer. Based on what we know about self-concept, Ethan is most likely to:

a.  continue to work the same way he always has, blaming his boss for the fact that he can't keep up.   b.  work harder and put in more hours in order to prove his worth.   c.  solicit feedback from his coworkers as to how he could do better.   d.  realize that this is not the job for him and find something that better suits his talents.

Communication & Mass Media

Statements that listeners regard to be true are

A) beliefs. B) values. C) perceptions. D) personal interests. E) allusions.

Communication & Mass Media

When experiencing a mental block while speaking from memory, take a long pause to

remember the exact wording. Indicate whether the statement is true or false

Communication & Mass Media

By proposing a change in the group's deliberations, the leader is initiating a procedural change

Indicate whether this statement is true or false.

Communication & Mass Media