Which of the following statements is true of goods-producing processes?
A) They use employees as a substitute for physical inventory.
B) They require extensive customer participation in service creation and delivery.
C) They require more flexibility and adaptation to special circumstances than service processes.
D) They are mechanistic and controllable because of the lack of customer participation.
D
You might also like to view...
The OD intervention method shown to be one of the most effective regarding attitudes and satisfaction is ______.
A. team building B. process consultation C. workout D. survey
In a(n) ________ franchise arrangement, the franchisee gains preferred exclusive access to the products manufactured by the franchisor.
A. business format B. supply-oriented C. standard D. product distribution E. exclusive
What word is represented by the abbreviation: cwt
What will be an ideal response?
For a noncompensatory employee stock option plan, a formal journal entry or entries would be required for which of the following events? Issuance of StockIssuance of Stock Purchase RightsUnder the PlanI.YesYesII.YesNoIII.NoNoIV.NoYes?
A. I B. II C. III D. IV