Which of the following characteristics of nonverbal communication do African Americans commonly exhibit?
A. They maintain eye contact with superiors.
B. They maintain eye contact when listening.
C. They become animated and personal.
D. They stand at a distance from others.
Answer: C
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Which of the following is NOT an example of a verbal response in the listening process?
a) smiling at the speaker's joke b) answering a speaker's question c) asking for further explanation d) paraphrasing the speaker's message
An outline indicates the importance of ideas within a speech, signifying the main ideas with
A) uppercase letters. B) lowercase letters. C) Roman numerals. D) Arabic numerals. E) asterisks.
Diversionary interrupting is a form of what?
a. Ambushing b. Monopolizing c. Selective listening d. Defensive listening
Jesse Jackson's quotation, "Just because you are born in the slum doesn't mean the slum is born in you," is a type of repetition more specifically known as antimetabole
Indicate whether the statement is true or false