Deming, who revitalized the Japanese industry with his focus on total quality management (TQM) and continuous quality improvement (CQI), introduced what concept to TQM?
a. Trilogy concept
b. Zero defects concept
c. Plan-do-check-act cycle (PDCA)
d. Quality as conformance concept
ANS: C
The Deming chain (PDCA) reaction is as follows: (1) improve quality; (2) decrease costs with fewer mistakes, less rework, fewer delays, and better use of time and materials; (3) improve productivity; (4) capture the market with better quality at lower prices; (5) stay in business; and (6) provide jobs.
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Diagnostic testing reveals that a patient has areas of cerebral focal infarctions. The nurse plans care with the realization that which outcome is likely?
1. The patient will likely deteriorate into multiple system organ failure. 2. These areas of ischemia will likely extend into the brainstem. 3. The patient's symptoms may resolve with treatment. 4. The patient's symptoms will progress rapidly.
The nursing profession's first nurse researcher, who served as an early advocate for high-quality care and used statistical data to document the need for handwashing in preventing infection, was
a. Abraham Maslow. b. Martha Rogers. c. Hildegard Peplau. d. Florence Nightingale.
Epidemiology is of great value in changing or creating public policy
Indicate whether the statement is true or false
A student studying counseling has come to the nurse for periodical assessment. During the assessment, he asks the nurse which factor could have a major influence on decisions made by adults in each period of development
What should the nurse's reply include? A) Their financial status B) Their upbringing C) Their previous experiences D) Their medical history