List the significant contributions of Joseph Juran.

What will be an ideal response?


Dr. Joseph M. Juran’s Key Contributions include:
• Total Quality Management- added human dimension
• Pareto Principle
• Need for widespread quality training (Teacher/lecturer)
• Top management involvement
• Quality Control Handbook 1951, Managerial Breakthrough, 1964
• Quality Improvement video series
• Quality Trilogy, 1986, (quality planning)

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