An example of ______________ is counting the number of times a client is interviewed or referred for services.

a. a process measure
b. a qualitative measure
c. an outcome measure
d. an experimental measure


a. a process measure

Social Work & Human Services

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As a professional you will have to set aside your ___________ so that you can clearly understand your client

a. personal values and opinions b. integrity c. social responsibility d. personal identity

Social Work & Human Services

The shift from a national reliance on public social services to a renewal of the voluntary sector since President Reagan is:

a. an example of improving efficiency by relying on private social services. b. a movement that has been primarily advanced by Republican presidents. c. based on rapidly rising charitable contributions for social services. d. similar to the social welfare systems in Europe.

Social Work & Human Services

When nominal data are presented in a 3x3 cross tabulation, the correlation is computed using the:

a. Pearson's r. b. Spearman's r. c. phi coefficient. d. contingency coefficient.

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______ is a type of nonverbal communication that involves doing what a client or client system does.

A. Shadowing B. Embodied mirroring C. Exemplified copying D. Modeling

Social Work & Human Services