When dealing with people at work, managers must have an understanding of all of the following EXCEPT
A. leadership.
B. decision making.
C. organizational structure and design.
D. organizational culture.
E. long-term plans of marketplace competitors.
Answer: E
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As a general rule to follow to determine which of the different measures of location to use, if the variable is measured on a nominal scale, ________ is the appropriate measure of central tendency that should be used
A) mean B) median C) mode D) range
A nonprofit organization placed a Better Business Bureau national charity seal in its promotional materials. The organization is demonstrating ______.
A. efficiency B. effectiveness C. transparency D. performance
Personality is ______.
A. constantly changing B. relatively stable C. unable to change at all D. unimportant to organizational behavior
Ester sells shares in Fast Food Franchise Company to Gaye. Ester does not hand the stock certificates to Gaye, but gives her the key to a safety-deposit box in Heartland Bank in which the certifi¬cates are locked. Presenting the key is
a. incomplete delivery. b. constructivedelivery. c. production. d. conversion.