Outcomes of a high-performance work system include higher productivity and
A. manpower.
B. maintenance.
C. equipment.
D. efficiency.
E. resources.
Answer: D
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________ is a customer test that involves placing the product within the firm to see how it performs in different applications
A) Beta testing B) Research testing C) Sales-wave testing D) Alpha testing E) Simulated testing
Dividing the net income for the year by the average capital for the year is the calculation for the
a. quick ratio; b. current ratio; c. return on retained earnings; d. return on equity; e. return on shares
An individual donor gave a gift to the American Red Cross (ARC) to provide clothing for individuals who lost their homes due to a flood. At the same time, a local foundation provided the ARC funds to develop plans for a new housing subdivision away from the flood zone. The individual donor’s gift is an example of ______, while the foundation’s gift is an example of ______.
A. charity; philanthropy B. a grant; an annual fund C. bequest; planned giving D. entrepreneurship; a trust
Possible strategic applications of excess capacity include all of the following EXCEPT ____________
a. reducing variation in current capacity b. free trials for prospective customers c. free trials for intermediaries who sell to end customers d. employee rewards e. bartering with the firm's own suppliers