Define the term emotional labor and provide three examples of occupations that require emotional labor.
What will be an ideal response?
Ans: Emotional labor: the commodification of emotions, including the management of feeling to create a publicly observable facial and bodily display. Examples include flight attendants, restaurant servers, customer service, retail workers, and so forth.
KEY: Learning Objective: 15.1: Describe the three major economic revolutions that have shaped the contemporary world.
REF: Cognitive Domain: Analysis
Answer Location: The Information Revolution and Postindustrial Society
Difficulty Level: Easy
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