_______ offers certifications for service desk professionals that are internationally recognized.  They also offer a certification that recognizes a support center's commitment to excellence, efficiency, and service quality.

Fill in the blank(s) with the appropriate word(s).


HDI

Business

You might also like to view...

Analytical applications, which include data mining, are intended to allow the use of sophisticated statistical and other analytical software to help an organization's members develop insights about customers, processes, and markets

Indicate whether the statement is true or false

Business

The first step in creating a human resource information system (HRIS) is to develop a deep understanding of top management's long-term goals and objectives in order to create buying criteria for a long-term solution.

Answer the following statement true (T) or false (F)

Business

A husband and wife, together, can make an annual gift to an individual donee of how much each year without incurring a potential estate tax on the gifts?

A) $5,000 B) $12,000 C) $24,000 D) zero; all gifts are taxable.

Business

Hadley Homes, a building contractor and Wesley have a contract, which calls for Hadley to build a 4-bedroom house with the completion of it by June 15. If the house is not completed by that date, the contract calls for Hadley to pay $100 per day in damages. The $100 per day is:

A) punitive damages. B) nominal damages. C) liquidated damages. D) an illegal penalty.

Business