If an EMS agency's call volume is too heavy to allow response within an appropriate time frame:
A) the agency no longer has a legal duty to respond.
B) the agency is obligated to use mutual aid resources.
C) off-duty personnel are legally obligated to respond.
D) all area hospitals must be made aware of the situation.
Answer: B) the agency is obligated to use mutual aid resources.
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Fill in the blank(s) with the appropriate word(s).
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a. True b. False