Antoinette goes over to her boyfriend's house to celebrate getting a promotion at work. But when her boyfriend opens the door, he immediately launches into how awful his day has been. Which listening barrier may impede their conversation?
a. preoccupation
b. defensive listening
c. boredom
d. emotional listening
Antoinette goes over to her boyfriend's house to celebrate getting a promotion at work. But when her boyfriend opens the door, he immediately launches into how awful his day has been. Which listening barrier may impede their conversation?
a. preoccupation
b. defensive listening
c. boredom
d. emotional listening
Answer: a
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