Dysfunctional teams may seek to avoid __________, because they are unwilling to accept responsibility for outcomes.
What will be an ideal response?
accountability
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One form of a power move is ________ tactics, which force the other party to realize that the status quo is unacceptable and make the costs of not negotiating very explicit.
Fill in the blank(s) with the appropriate word(s).
The retail and logistics industries use bar codes, universal product codes, and RFID labels to ______.
A. identify the product B. deceive customers about products C. encourage customers to buy products they do not want D. hide product defects
________ are the amounts and timing of payment from a buyer to a seller.
Fill in the blank(s) with the appropriate word(s).
John reached his sales goal for the first quarter of the year and earned a bonus. What John experienced was __________.
A. positive reinforcement B. punishment—give a bad consequence C. punishment—remove reward D. negative reinforcement E. alternative reinforcement