Data entering from outside a system is depicted on a data flow diagram (DFD) as coming from a(n) ______________________________ entity.
Fill in the blank(s) with the appropriate word(s).
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Approach techniques can be grouped into three general categories. These three categories are:
A. Compliment, referral and participative B. Question, compliment and benefit C. Probe, parry and thrust D. Statement, demonstration and question E. Participative, standard and benefit
Komuro, a customer service representative, often delivers messages to clients in which he must convey negative news. Which of the following techniques could Komuro use to soften the impact of the bad news?
a. Passive voice and abstract nouns as the subjects of sentences. b. Passive voice and the placement of the negative message in an independent clause. c. Active voice and positive language. d. Active voice and placement of the negative message in a dependent clause.
With a 10% discount rate, the present value factor of $1 received 10 years from now is 0.386
The present value of a $1 annuity factor for 10 years is 6.145. Given these values, the present value of a $1,000 (par), 10-year corporate bond with a 12% coupon rate is A) $6,191.32. B) $1,586.00. C) $1,123.40. D) $1,000.50
A small business owner is likely to face legal questions when determining ways to reduce his small business's taxes
Indicate whether the statement is true or false