Which statement would be most appropriate for the nurse to make when practicing assertive behavior?
a. "I feel upset when Dr. Smith yells at me in front of my patients.".
b. "I can't believe what a jerk Dr. Smith is; the doctor should be fired!"
c. "Dr. Smith was right in her action.".
d. "I am reporting Dr. Smith to the medical director.".
A
The nurse practicing assertive behavior would state: "I feel upset when Dr. Smith yells at me in front of my patients.". The statement is direct and uses "I" statements. When the nurse says, "I can't believe what a jerk Dr. Smith is; the doctor should be fired" and "I am reporting Dr. Smith to the medical director," the nurse is using aggressive behavior. Statements such as: "Dr. Smith was right in her action" indicate passive/avoidant behavior.
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