Dr. Girardi tries to call a patient to explain test results, but the patient does not answer the phone, and Dr. Girardi does not leave a message because he prefers to discuss the results with the patient. As the medical assistant, it is your job to ____.
A. remind the physician to call again later
B. leave the physician a note to call again
C. record and date the call in the patient record
D. attempt to call and relay the physician's message later
E. attempt to call and leave a message for the patient
C. record and date the call in the patient recordTelephone calls must be recorded and dated, even if the physician did not reach the patient. State whether the physician got an answer, left a message on an answering machine or with a person, and so on.
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