Using good grammar, give two examples of how a technician might be proactive at work
What will be an ideal response?
(1 ) A technician uses a software program that "freezes" the computer. A user who uses a different user ID than the technician is allowed to change applications and the operating system, but after the computer reboots, the computer is back the way it was originally. A technician needs to install Windows updates, antivirus updates, and plug-in updates. The technician logs in, makes the changes, and freezes the computer state. A proactive technician would log in with a normal user ID to ensure the computer works properly. (2 ) A technician has a part-time assistant. A computer user requests that a certain part be installed on a particular day. The technician delegates this request to the assistant. The assistant is out sick the day of the installation. A proactive technician would either call to let the computer user know the installation will not occur, or better yet, the proactive technician will go to perform the installation. Note that a reactive technician would just let this go and when the user calls, then talk with the customer.
You might also like to view...
Which of the following can be used as a button?
A. shape B. placed image C. text box D. all of the above
Active interception is the act of exploiting a bug or design flaw in software
Indicate whether the statement is true or false
What property of a hash function means that collisions are not a security problem. That is, why can an attacker not capitalize on collisions and change the underlying plaintext to another form whose value collides with the hash value of the original plaintext?
What will be an ideal response?
A process started by Windows has the user name _______________.
Fill in the blank(s) with the appropriate word(s).