At which stage of listening should listeners work to distinguish facts from opinions and identify any biases the speaker might have?
a. receiving
b. evaluating
c. understanding
d. organizing
Answer: b
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List and describe four definitions of relationship maintenance. Argue for the definition you prefer.
What will be an ideal response?
A good speaker has the ethical responsibility to weigh what an
audience wants to hear against what is truthful, fair, and beneficial. Indicate whether the statement is true or false
Strategic objectives in conflict are determined not only by orientations or preferences for conflict styles, but by assessments of the probable outcomes of behavior within particular contexts
Indicate whether this statement is true or false.
A presentation aid is defined in your text as:
A. A visual representation that enhances a speech B. The use of multi-media to supplement a presentation C. A prop to assist with the organizational burden of a presentation D. An object that adds another communicative dimension beyond your vocal content and delivery