Discuss the three main areas of importance in service distribution.
What will be an ideal response?
MINIMIZING WAIT TIME. Minimizing the amount of time a customer waits for service is a key factor in maintaining the quality of service. People tend to overestimate the amount of time they spend waiting in line, and unexplained waiting seems longer than explained waiting.
MANAGING SERVICE CAPACITY. For product manufacturers, inventory acts as a buffer, enabling them the provide the product during periods of peak demand without extraordinary effort. Service providers do not have that luxury. If they don't have the capacity, they must either refuse to serve someone, let overall service standards decline, or increase capacity.
IMPROVING DELIVERY THROUGH NEW DISTRIBUTION CHANNELS. Like manufacturers, service providers are now experimenting with different distribution channels. These new channels can increase the time that service is available (such as the Internet) or add to consumer convenience (such as pizza delivery).
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A method of allocating merchandise cost that assumes the first merchandise bought was the first merchandise sold is called the
a. last-in, first-out method. b. first-in, first-out method. c. specific identification method. d. average cost method.
Equal employment opportunity refers to actions required of employers to correct past discrimination against minorities.
Answer the following statement true (T) or false (F)
Product standards may constitute Technical Barriers to Trade
Indicate whether the statement is true or false
Halka Company is a no-growth firm. Its sales fluctuate seasonally, causing total assets to vary from $345,000 to $410,000, but fixed assets remain constant at $260,000. If the firm follows a maturity matching (or moderate) working capital financing policy, what is the most likely total of long-term debt plus equity capital?
A. $345,000 B. $307,050 C. $262,200 D. $369,150 E. $379,500