In general, how long are memoranda?
a. any length, as long as the message is conveyed
b. just one page—always
c. one to two pages
d. one-half page
c. one to two pages
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You attend a good friend's wedding reception and are asked to give a congratulatory speech to the bride and groom with no prior notice. You would be giving a(n) __________.
A. extemporaneous speech B. memorized speech C. impromptu speech D. manuscript speech
The type of writing that brands, like Dunkin Donuts, use to strike up conversations and embrace the notion that social media is “social” is ______.
A. conversational B. witty C. professional D. audience focused
When it comes to eye contact, the bobber
a. only looks at one or two audience members. b. looks up and down rhythmically from notes to audience. c. looks over the heads of the audience. d. only focuses on one side of the room and ignores the other.
Effective leadership depends on the leader’s assessment of the group’s ability and willingness to do the task
Indicate whether the statement is true or false.