After salesperson Danny O'Reilly has made a sale, he asks his customer if she knows of anyone else who might also be interested in buying his products. In doing so, he is ________
A) prospecting
B) closing the sale
C) overcoming objections
D) preapproaching
E) completing follow-up
A
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When developing a communication for those who may not be comfortable with your language, what could make the communication easier to understand for the receiver?
A) Industry jargon B) Words with several meanings C) Long paragraphs D) Limited transitions E) Short, plain words
During 2016, Oddie Corp had net income of $300,000. Included in net income was after-tax interest expense of $20,000 on convertible bonds. The $200,000 face value of convertible bonds can be converted into common stock at the rate of 200 shares per $1,000 bond. Prior to the conversion, there were 400,000 shares of common stock outstanding. What is the amount of fully diluted earnings per share?
A) $0.636 B) $0.727 C) $0.750 D) not determinable because the bonds are not dilutive
A company's ____________ helps to determine which supplementary services should be included
a. location b. delivery system c. key service representative d. service atmosphere e. market positioning strategy
Which of the following would constitute an implied warranty?
A) affirmation of the facts of the goods B) description of the goods C) model or sample of the goods D) adequate packaging and labeling of the goods